Orders are packed and shipped Monday-Friday only. Please allow 5-7 business days for processing (excluding international orders as we're only accepting Domestic Orders). As soon as your order ships, an e-mail confirmation will be sent to the e-mail address provided with your order.

 

Please allow 7-10 business days for processing orders that are placed on the weekend and select holidays. 

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Tracking numbers will be provided once your order has been processed and shipped. Once your order has shipped, you will receive an email that will contain a tracking number and link to help you track your package. Please allow 24-48 hours for the tracking number to become active. If for any reason you do not receive a tracking number within 2-3 business days (5-7 business days during the Holiday Season), please feel free to contact us directly.

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If you have any order changes, please reach us at info@freemydream.com with your order number as the subject. 

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Shipping methods and costs will vary based on your order's content and destination. After choosing your preferred shipping method at checkout, your total shipping charges will be displayed before your order is completed.

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Orders with shipping destinations in Alaska or Hawaii may require 2-3 additional business days for delivery.

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If we are unable to process your order due to inaccurate shipping/payment information, your order processing may be delayed an additional 2 business days.